Engineering - Product

Senior Product Manager

Berlin, Germany

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At SumUp, we are driven to empower small businesses across the globe, by helping them grow and de-hassle their lives. We are aiming to build the first-ever global card acceptance brand. Already today, more than 1 million merchants in over 31 countries rely on SumUp to get paid and manage their business with various products we provide.


Through our boldness, startup mindset, empathy and our love for product, we have reached the point in which we are today: a global organisation across 3 continents with over 1400 employees, backed by top VCs and PE firms. We value entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can help small businesses grow, lift up societies and sustain our environment.


 The Job

In this role you will play an essential role in SumUp’s “Merchant Growth Tribe”, a group of product development teams focusing on providing various software products to merchants, ranging from point-of-sale to invoicing, accounting and eCommerce solutions. As SumUp grows, so does our merchants’ need for additional tools and services to manage and grow their business. We serve merchants across many different geographies and industries, which provides us with a very interesting challenge; creating a global yet localised solution for millions of small businesses. The point-of-sale app which operates both on iOS and Android plays an integral role in our product ecosystem and is a central piece of a seamless merchant experience across the products we offer. The goal of the point-of-sale is to help merchants manage their store: on the go or in a physical location, in one or multiple stores, a barber or a coffee shop, with multiple add-ons and in sync with other products offered by SumUp, including in-house developed hardware. In order to achieve this goal you will work day-to-day with a team of engineers, designers, and other stakeholders. In this highly visible role, you will collaborate with senior executives to define the strategic direction for the product offering. The role offers a unique opportunity to expand various product lines in the small business ecosystem and be part of a fast-growing global company.


What you’ll be doing in this job

  • Work with a cross-functional team of engineers, designers and marketers to develop products for SumUp’s over 1 million merchants

  • Plan and execute studies with our merchants in multiple markets and industries in order to understand current and predict future needs

  • Lead the planning, scoping, and prioritisation of the product development to achieve short and long term goals. You will be responsible for outlining entire roadmaps with requirements, goals, and constraints

  • Define features, write product and technical specs, iterate on feedback, define success criteria, manage the backlog, and ultimately ship beautiful products in a timely manner

  • Represent the team at a senior level in order to align resource allocation and prioritisation of initiatives

  • Identify engineering challenges and opportunities to leverage our platform, in collaboration with engineering leads from various product domains

  • Collaborate with engineering, design, and marketing to foster strong team cohesion and productivity

  • Ensure your team is prioritising appropriately and managing trade-offs that must be made

  • Actively identify opportunities to expand the scope of the team and create new products


You have

  • Worked in product at a leading e-commerce or point-of-sale company, preferably in one of SumUp’s larger markets: USA, UK, Brazil, France, Germany or Italy.

  • Profound experience working as a Product Manager

  • Strong analytical skills and are able to balance qualitative and quantitative insights to make the right decisions

  • Ability to come up with ways to discover features and validate them early

  • A solid background in working with cross-functional teams

  • Provide vast product and/or technical knowledge in mobile applications

  • Experience in incremental software development with focus on fast product delivery

  • Ability to inspire and excite others, comfortable speaking in front of larger groups, including events

  • A strong sense of ownership for your own and your team’s work

  • Sense of responsibility, a hands-on approach and the ability to drive product strategy


What we offer

  • Budget for attending conferences and advancing your career. We encourage you to speak at conferences and give talks!

  • Semi-annual off-sites, where the tech teams from Berlin, Sofia, and São Paulo gather together. In the past we’ve gone to Bulgaria, Greece and a castle in the German countryside.

  • We have a close, welcoming and international community (40+ different countries). We get together regularly for brunches, football, office parties, German classes, and yoga.

  • Opportunities to relocate to any of our other office with product teams (Sofia, Sao Paulo, Boulder) after time spent in Berlin

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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Shoplo was founded in 2012 by people who believed that e-commerce can be simple and available for everyone. The same belief drives till this today. We are now a group of +30 like-minded folks who dedicate their work to helping and supporting people in turning their passion into reality.

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