Eye-catcher is a graphic element on your site that allows you to highlight the chat window and encourage your customer to start a conversation.
Go to the Chat section of your dashboard, click on ‘Settings’ > Click on ‘Eye-catcher’ and click on it.
Here you can choose one of the predefined eye catchers. Click Show all eye-catchers to see the full list.
If you want to add your own, click on the plus icon and select the appropriate image from your own computer disk.