Get help with Shoplo products

How to connect a second channel


Right after you connect your first channel, you will be prompted to connect another one. If for some reason you left this screen or clicked on ‘I will do it later’, you can follow these steps:

Click on the ‘+’ button from the left side menu. You will see all sales channels you can connect.

Right below the channel you want to connect, click on ‘Connect’ or ‘Connect another account’ if you have two accounts on the same channel (eg, 2x Etsy stores):

Follow the on-screen instructions to sign into your account:

You will be asked if you want to install this application.  Click on the option ‘Install’ or ‘Connect’ (it will depend on the channel).

Depending on how many products you have in that store, you may need to wait a few seconds or a couple of minutes while your products are being matched.

Now you’ll be redirected to the merge process. Important:
The merge process is necessary to make sure that you don’t import duplicates of already existing products into your master inventory. Shoplo will try to automatically match your products. Make sure you review carefully the product list and choose between these 2 options:

  • Match with product: Select this option if the product you are now importing is the same as the one in your master inventory. Then proceed to match the new product with the instance of it in the master inventory. Note: you can match only products with the same amount of variants.
  • Import as new: Select this option if the product on that channel is not already in your master inventory

When you are done with all products, click ‘Continue’.

Now you can see all your product in your master inventory.🎉

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