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Managing a Shopify store with Multichannel

Connecting your Shopify account to Multichannel

In order to connect your Shopify account to Multichannel, you will need to follow these short steps:

Sign in to your Multichannel dashboard and from the left menu click on the ‘+’ button.

Look for ‘Shopify’ and click on ‘Connect‘:

You will be asked to enter your Shopify store name:

Please make sure you enter the store name only, not the entire URL.
Example: If your store URL is, then your store name is

After you click on connect, you will be redirected to your Shopify account (if you’re not logged in already, you will be asked to log in.

Then you will see a list of all actions Shoplo Multichannel will be able to perform for you.

At the end of this list, click on the ‘Install’ button to authorise the app installation.

You will be redirected to Shoplo Multichannel where the import of your products will start.

How does the data synchronization work?

After you connect your Shopify account to Shoplo Multichannel, any changes on your orders, customers and stock will be reflected in Multichannel immediately.

Please note, that from now on all changes on your products and stock should be done from your Shoplo Multichannel account. If you manually edit your inventory on Shopify, Multichannel will immediately overwrite it, and if you make any changes to product details, the data might not be correctly updated in Multichannel, causing data mismatch among your sales channels. To avoid this, only make changes from your Multichannel dashboard.

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